Java Support Engineer (Entry Level)

Heredia, Costa Rica
Full Time
Entry Level

Title: Java Support Engineer
Location: Heredia, Costa Rica (Hybrid Onsite)

About the Role

We are seeking an Entry-Level Java Support Engineer to join our delivery team and support customer onboarding for Identity and Access Management (IAM) platforms. This role is ideal for an early-career professional who wants hands-on experience with enterprise IAM solutions, SaaS integrations, and Java-based development in real-world environments.

You will work closely with senior engineers and delivery teams to support application onboarding, assist with identity integrations, troubleshoot issues, and contribute to platform enhancements as you grow in the role.

Key Responsibilities

  • Support application onboarding activities for IAM platforms.
  • Assist in configuring and troubleshooting integrations using SAML and OpenID Connect (OIDC).
  • Support platform stability by assisting with incident analysis and issue resolution under the guidance of senior engineers.
  • Contribute to development tasks, including bug fixes and minor enhancements, using Java.
  • Support deployment and automation activities in environments using Kubernetes and Docker.
  • Maintain technical documentation related to onboarding, configurations, and troubleshooting procedures.
  • Collaborate with cross-functional delivery and support teams in a fast-paced environment.

Requirements

  • Currently pursuing an advanced degree or recently completed a Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Foundational knowledge of Java development (academic projects or internships acceptable).
  • Strong interest in Identity and Access Management concepts, including SAML and OIDC.
  • Strong analytical, troubleshooting, and problem-solving skills.

Preferred Qualifications

  • Exposure to IAM platforms such as Ping, Okta, SailPoint, CyberArk, or similar technologies.
  • Basic familiarity with Docker and containerized applications.
  • Strong communication skills and a collaborative mindset.

Why Simeio?: Simeio is a global managed services provider offering Identity and Access Management solutions delivered as a service and interoperable with leading IAM tools. With 700+ employees worldwide, Simeio secures over 160 million identities globally for large enterprises and government entities.

Services and solutions from Simeio include Customer Identity & Access Management, Privileged Access Management, Identity Proofing, Access Management & Federation, Identity Governance & Administration, Application Onboarding, and Simeio Identity Orchestrator. The company has been recognized for its business and technical leadership and highly rated by Gartner, Forrester, and KuppingerCole, and was ranked by Great Places to Work®. For more information visit simeio.com

Simeio is an equal opportunity employer. If you require assistance with completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to any of the recruitment team at recruitment@simeio.com or +1 404-882-3700.

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