Solutions Architect

This role can be based anywhere in North East USA or in Toronto

Simeio is a global managed services provider offering Identity and Access Management solutions delivered as a service and interoperable with leading IAM tools. With 700+ employees worldwide, Simeio secures over 160 million identities globally for large enterprises and government entities. Services and solutions from Simeio include Customer Identity & Access Management, Privileged Access Management, Identity Proofing, Access Management & Federation, Identity Governance & Administration, Application Onboarding, and Simeio Identity Orchestrator. The company has been recognized for its business and technical leadership and highly rated by Gartner, Forrester, and KuppingerCole, and was ranked by Great Places to Work®. For more information visit simeio.com.

Simeio seeks an Identity and Access Management Solutions Architect to assist in engaging directly with technical and C-suite client points of contact, with a sales VP.  The SA is an advisor to clients, but also qualifies the client for services and products (capabilities) within Simeio, and ensure those solutions align to the client / prospect needs (gaps, challenges, specific needs). 

The primary responsibilities in this role are Scoping, Technical / Solution Proposal (with pricing), and Contract.  The additional scope includes thought leadership that can be shared with existing clients, or prospects, and leading efforts with the assigned Delivery team at an executive level. 

This position will organize, plan, direct, and coordinate all aspects of the technical pre-sale’s engagement for both prospective and established clients. The IAM Solutions Architect may engage on consulting efforts such as IAM assessments, CISO / IAM Leader consults, and other Advisory Services.  The IAM Solutions Architect will have a peer team, support from Channels / Vendor Management, Services Delivery, Legal, Products, Info Sec, and RFP team.   The IAM Solutions Architect will engage with similar levels and Account Managers / Representatives and leaders from channel, alliance and technology partners to align a client or prospect with Simeio’s value propositions and products or to coordinate product-specific demonstrations. The IAM Solutions Architect should have experience in solutioning and delivering identity access management tools / projects, including IGA, AM, PAM, CIAM, Risk and Analytics, and security domains to articulate requirements and technical solutions along with demonstrating capabilities to meet customer requirements.   

Key Area of Responsibilities and Skill

• Credentialize Simeio as a technical leader in Identity and Access Management across IGA, AM, PAM, CIAM, and Advisory Services.
• Scoping – capable of asking the relevant questions related to understanding the client or prospect’s challenges – both technical and business related, with keen sense of understanding the role and qualifying for an appropriate solution or product recommendation.  Attention to detail and awareness of relevant cause/effect of business challenges.  Excellent listening and documentation to validate the problem or challenges.
• Proposal – Deriving from conversations, the specific IAM solution, services, or product recommendation, or combination of product / services.  Capable of detailing the cost of the solution with keen understanding of roles, skills required, and delivery locations across the globe within Simeio.  Defining the architecture (high level) as needed to articulate the technical solution(s), defining the high-level GANTT view of the delivery timeline, articulating, and documenting the pricing in clear, easy terms, defining the assumptions, and understanding of the problem to solve, client personnel needs and impact, and ability to defend the solution or modify as needed when presented with new details or information.  These proposals are presented to clients and prospects at the buyer-level and technical level.  Ability to articulate technical details and answer technical solution questions during presentation.
• Contract – ability to transfer and document the proposal solution / product in detail to a statement of work leveraging existing templates, providing the project details, problem statement, scope, deliverables, timeline, milestones, acceptance criteria, payments schedule, team roles and responsibilities, Act as a business resource to the client and provide “industry expert” executive level technical practices while articulating and delivering clear differentiation.
• Delivery – engage ahead of project kick-off with the appropriate delivery team and leads to ensure they are prepared and understand the scope, background of the client, and stakeholders.  Act as client advocate and establish cadence for progress.
• Proactively aligning with the assigned Sales Leaders to manage accounts on a continual basis, ensuring client satisfaction, tracking of key deliverables, and maintaining a strong client relationship.
• Support the Sales organisation to ensure timely and successful closing of sales opportunities through Scoping, Proposal, and Contract phases and deliverables.
• Liaise between clients and Product & Offerings Management to ensure relevant feedback to product and services improvements and client’s requirements. 
• Communicate technical aspects of product & service offerings to clients. 
• Quickly learn, apply, and position technical knowledge related to competitor offerings 
• Manage Proof of Concept engagements, providing knowledge transfer and support for clients while demonstrating solution options and benefits related to the clients’ overall needs and objectives.
• Other IAM Solutions Advisory / Solutions Engineering related duties, as assigned by VP Global IAM Solutions Engineering. 

Qualifications & Skills

• Expertise in at least two domains of IAM, demonstrating understanding of tools, vendor landscape, differences and comparisons of tools, and fit.
• Delivery experience with IAM-related projects, leading or architecting solutions.
• Experience defining identity access management security solutions in a solutions architect or engineering role into organisations, typically obtained in 4+ years.  Experience in defining the problem, cost of the problem, and recommended IAM solution(s) to solve the problem or close the problem gap.
• Verifiable track record of success as self-managed and leader in IAM. 
• Outstanding communication skills, both written and verbal, with European multi-lingual skills an advantage. Must have the proven ability to deliver concise, logical, written documents and the presence to deliver the company’s vision and product definitions to both large and small audiences, and to C-Suite executives.
• Ability to persuasively communicate the value of the solution in terms of financial return and impact on customer business goals.
• Proficient understanding of security domains, and identity security threats.
• Strong knowledge of identity access management technologies for example, CyberArk, SailPoint, Saviynt, Ping Identity, Okta, Microsoft, BeyondTrust, 1Kosmos, Delinea,
• Ability to drive RFP/RFI response processes, and completing proposals

Professional attributes

• Unquestionable integrity.
• Excellent communication in clear, articulate English
• Excellent on-screen and in-person presentation skills.
• Excellent time & prioritisation management.
• Strong technical and communication skills, well organised, and flexible 
• Understanding of business metrics and drivers for multiples levels of customer management and appropriately tailors communication to demonstrate value.
• Extensive level of industry acumen; keep current on trends and able to converse with client on issues and challenges – be a technical advisor role to client / prospect executives especially when faced with push-back.
• Strong Customer Relationship skills.
• Strong Presentation skills with confidence to speak in front of small and large groups. 
• Experience articulating enterprise IAM solutions to C-level clients. 

Simeio is an equal opportunity employer. If you require assistance with completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to any of the recruitment team at recruitment@simeio.com or +1 404-882-3700.